Cookie Policy

Effective Date: July 1, 2026

1. Introduction

This Cookie Policy explains how Xtra Shift ES (“we,” “our,” or “us”) uses cookies and similar tracking technologies when you visit our contractor services and job booking platform, website, or mobile application (collectively, the “Platform”).

By continuing to use our Platform, you consent to the use of cookies as described in this Cookie Policy, except where applicable law requires your separate consent.

2. What Are Cookies?

Cookies are small text files stored on your computer, smartphone, tablet, or other device when you visit a website. Cookies help websites remember your preferences, improve functionality, analyze traffic, enhance security, and provide a personalized user experience.

We may also use similar technologies such as web beacons, pixels, tags, local storage, and software development kits (SDKs).

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of our Platform.

Examples include:

User authentication
Secure login sessions
Fraud prevention
Booking functionality
Payment processing
Account security
Navigation between pages

These cookies cannot generally be disabled because they are required for the Platform to function properly.

Performance and Analytics Cookies

These cookies help us understand how users interact with our Platform.

They may collect information such as:

Pages visited
Time spent on pages
Device type
Browser information
Traffic sources
Error reports
Booking trends

This information is aggregated and used to improve the Platform.

Functional Cookies

These cookies remember your preferences, including:

Language settings
Location preferences
Login information
Search filters
Recently viewed jobs
Saved contractors
Favorite listings

Advertising and Marketing Cookies

These cookies help display advertisements that may be more relevant to your interests.

They may be used to:

Measure advertising effectiveness
Limit repeated advertisements
Deliver personalized promotions
Track campaign performance
Support remarketing activities

Third-Party Cookies

Certain third-party service providers may place cookies on our Platform.

These providers may include:

Payment processors
Analytics providers
Cloud hosting providers
Customer support tools
Marketing platforms
Social media integrations
Fraud detection providers

Each third party is responsible for its own privacy and cookie practices.

4. How We Use Cookies

We use cookies to:

Operate our Platform
Process bookings
Manage user accounts
Authenticate users
Improve website performance
Analyze traffic
Prevent fraud
Detect security threats
Remember user preferences
Personalize user experiences
Improve customer support
Enhance search functionality

5. Information Collected Through Cookies

Cookies may collect information such as:

IP address
Browser type
Operating system
Device identifiers
Session information
Login status
Language preferences
Approximate geographic location
Pages viewed
Referral sources
Booking activity
Search history within the Platform

Cookies generally do not collect sensitive personal information unless voluntarily provided by the user through the Platform.

6. Managing Cookies

Most web browsers allow you to:

View stored cookies
Delete cookies
Block cookies
Block third-party cookies
Receive notifications before cookies are stored

Please note that disabling certain cookies may limit the functionality of the Platform, including login, booking, payment processing, and account management.

7. Cookie Consent

Where required by applicable law, we will request your consent before placing non-essential cookies on your device.

You may withdraw or modify your cookie preferences at any time through our cookie settings or browser controls.

8. Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) feature.

Because there is currently no universally accepted standard for responding to DNT signals, our Platform may not respond to all such requests.

9. Mobile Technologies

If you use our mobile application, we may use technologies similar to cookies, including:

Device identifiers
SDKs
Local storage
Push notification tokens

These technologies help improve app functionality, security, and performance.

10. Data Retention

Cookies may remain on your device for different periods depending on their purpose.

Session Cookies: Deleted when you close your browser.
Persistent Cookies: Remain until they expire or are manually deleted.

Retention periods vary based on operational and legal requirements.

11. Security

We use reasonable administrative, technical, and organizational safeguards to help protect information collected through cookies from unauthorized access, alteration, disclosure, or destruction.

12. Children’s Privacy

Our Platform is not intended for individuals under the age required by applicable law to use our services independently. We do not knowingly use cookies to collect personal information from children in violation of applicable laws.

13. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices.

The updated version will become effective upon posting on the Platform. Continued use of the Platform after changes are posted constitutes acceptance of the revised Cookie Policy.

14. Contact Us

If you have any questions regarding this Cookie Policy or our use of cookies, please contact us through the contact information provided on our Platform or in our Privacy Policy.